Updated WIC Materials Are Here!
Last year, the Women, Infants, and Children Nutrition Program, known as WIC, made a difference for over 304,000 people in Washington State. WIC helps improve the health of pregnant women, new moms, and families with children under age 5 through monthly checks for healthy food, health screenings and referrals, breastfeeding support, and nutrition education. Dads, grandparents, and other caregivers of children under the age of 5 may also sign kids up for WIC.
Help us reach more people who may be missing out on this important nutrition resource. WIC materials are free to any service provider (including employers!) in Washington State. Visit us online to order materials, or to simply learn more about WIC eligibility.
Finding a WIC clinic close to you is easy! Families can text “WIC” to 96859 to find a clinic in their area. Families can also go online to the ParentHelp123 Resource Finder or call the Family Health Hotline at 1-800-322-2588 to learn more about WIC.
Ask the Call Center
Describe a day in the life of a information and referral specialist.
The scope of our day can really vary, but mostly we spend our time talking to callers about the various forms of food and medical assistance they may be eligible for through the state. These include programs such as free medical insurance, food stamps, or WIC vouchers. We are also helping individuals and families begin their application for these programs so that they don’t feel overwhelmed by the process once they hang up. We are reachable by phone, e-mail, and text to get our callers the information that they need.
What was the most interesting call you received in the last month and why?
I recently spoke to a family whose primary source of income was from the military. Because of this, they had assumed that they were not eligible for any form of assistance. The mother originally called looking for food resources, but the call evolved into a discussion about her children. It turns out that she had a special needs child who required specific services that were not completely covered by their insurance. By the end of the call, we were able to determine that she was eligible for free medical coverage through the state that would absorb the additional high cost of seeing specialists that was not covered through her primary insurance.
What is the number one reason that you feel like your work is meaningful?
Understanding state assistance can be very difficult. With our knowledge and experience, we are able to de-mystify these programs to the people that need them the most. We help by breaking down complicated information and identifying barriers that out callers may be experiencing to accessing public benefits. Many people don’t realize that they are truly eligible for a variety of assistance to help support their families. It is incredibly meaningful to connect someone to assistance that they had perceived as out of their reach.