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Taking Action to Address Transit Inequality

By Jessica Vu, WithinReach Outreach & Enrollment Specialist, AmeriCorps
Of the many issues that Seattle-area residents face daily, transportation is one of the most pressing. From mass transit service cuts to inadequate traffic infrastructure, several factors have long affected King County residents’ ability to commute to and from work.
Of these factors, one of the most straining is consistently rising public transit fares. As a response to rising fares, King County officials have implemented a reduced-fare transit program called ORCA LIFT, which provides individuals and families with incomes at or below 200% of the federal poverty level with ORCA cards that charge just $1.50 per ride on King County Metro Transit buses, as well as on many other buses in the area. The $1.50 charge is $1.00 less than regular off-peak fares and $1.25 less than regular peak fares after the most recent fare increase; LIFT clients also have the option of purchasing a reduced-cost monthly pass.
The program, which went into effect on March 1, 2015, is one of the first of its kind in the country, and certainly the most ambitious in scope. ORCA LIFT could potentially reach close to 100,000 transit riders, many of whom rely on public transportation to commute to work from outlying areas as the cost of living in Seattle proper continues to rise. The program stands alongside the minimum wage increase approved by City Council last year as an example of efforts made by King County officials to fight growing economic disparities throughout the region.
To help manage the tremendous logistical undertaking involved in rolling out the ORCA LIFT program, King County Metro has called on over 40 community organizations, including WithinReach, to help administer cards and conduct outreach for the program. WithinReach’s in-person outreach team enrolls clients in ORCA LIFT at seven different sites throughout King County. Call our Family Health Hotline at 1 (800) 322-2588 for more site information. Through our robust and established outreach network, many clients in the past few weeks that came to us seeking food or health resources have also been able to walk away with an ORCA LIFT card in hand.
Because King County Metro—in partnership with King County Public Health—has created a program with relatively generous and client-friendly guidelines, people are often surprised at how painless the enrollment process is. After one of our in-person outreach team members verifies a person’s identity and income, the client is registered in the database and is given an active ORCA LIFT card on the spot, which is valid for two years after being issued without need for additional income verification. After experiencing how strictly overseen many public assistance programs are—and how meager the benefits can be—it has been very refreshing for WithinReach to take part in this progressive campaign to help alleviate inequality, and to be able to show people that efforts are being made to address their needs. We can only hope that these efforts will demonstrate to the rest of the country that reduced-fare transit programs not only work, but are well worth the undertaking.

 

Tags: AmeriCorps Outreach   Bus   Family Health Hotline   Inequality   King County Metro Transit   ORCA LIFT   poverty level   Public Transit   reduced transit fare   rising costs   Seattle   transit rider   Transportation   

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